Hi Steve,
My month this month has been very busy since your seminar and I have yet to discipline myself into the routine you have suggested, although I fully plan on beginning with the new month in a few days. I have always been good at treating everyone as a customer, but I have found myself making it more of a conscious action when interacting with anyone. I have made some changes with my personal life more than anything. I have become more patient with my two and half year old little boy and enjoy every day we get to see each other. I’ve also started “wearing off” on my wife in this manner. Thank you and I will have better news for you in the future. Have an outstanding day!
Mike